Chauvet Scorpion Script Manual do Utilizador descarregar pdf (Página 22)

Page 22 of 64 Scorpion™ Script User Manual Rev. 3

Returns

In case you need to get support or return a product:

• If you are located in the U.S., contact Chauvet World Headquarters.

• If you are located in the UK or Ireland, contact Chauvet Europe Ltd.

• If you are located in Mexico, contact Chauvet Mexico.

• If you are located in any other country, DO NOT contact Chauvet. Instead, contact your

local distributor. See www.chauvetlighting.com

for distributors outside the U.S., UK,

Ireland, or Mexico.

If you are located outside the U.S., UK, or Ireland, contact your distributor of record

and follow their instructions on how to return Chauvet products to them. Visit our

website for contact details.

Call the corresponding Chauvet

Technical Support office and request a Return

Merchandise Authorization (RMA) number before shipping the product. Be prepared to

provide the model number, serial number, and a brief description of the cause for the

return.

Send the merchandise prepaid, in

its original box, and with its original packing and

accessories. Chauvet will not issue call tags.

Clearly label the package with the RMA number. Chauvet

will refuse any product

returned without an RMA number.

Write the RMA number on a properly affixed label. DO NOT write the RMA number

directly on the box.

Before sending the product, clearly write

the following information on a piece of paper

and place it inside the box:

• Your name

• Your address

• Your phone number

• RMA number

• A brief description of the problem

Be sure to pack the product

properly. Any shipping damage resulting from inadequate

packaging will be your responsibility. FedEx packing or double-boxing are

recommended.

Chauvet reserves the right to use its own discretion to repair or replace returned

product(s).

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Chauvet Scorpion Script Manual do Utilizador Página 22