Chauvet DL-LEDW Manual do Utilizador descarregar pdf (Página 25)

WELL™ 2.0 User Manual Rev. 01 Page 21 of 28

Troubleshooting Guide

Symptom Cause(s) Action(s)

Low output

Depleted battery

Recharge battery

Incorrect COLOR settings

Check COLO, CAL1, and CAL2 settings

Dirty LED lens cover

Clean LED lens cover

LED panels in wrong angle

Reorient LED panels

One or more LEDs on a

panel do not illuminate

Faulty LED(s)

No power to the LEDs

Send unit for repair

Faulty main control board

No LED illuminates

Control panel operates

normally

No power to the LEDs

Send unit for repair

Faulty main control board

Send unit for repair

Faulty internal wiring

Check wiring

Circuit breaker/fuse

keeps tripping/blowing

Excessive circuit load

Reduce total load placed on the electrical circuit

Short circuit along the power wires

Check for a short in the electrical wiring

Fixture does not power

Depleted battery

Recharge battery

Internal fuse blown

Call CHAUVET® technical support

Faulty power converters

Send unit for repair

Faulty main control board

Send unit for repair

Battery does not charge

Battery switch off on WELL

Turn battery switch on

No power to battery charger

Check for voltage on outlet

Blown fuse on flight case charger

Replace fuse (T 6.3 A @ 250 V)

Faulty external battery charger

Replace external battery charger

Faulty flight case charger

Send flight case for repair

Faulty battery

Replace battery

Fixture does not respond

to wired DMX or

responds erratically

Wrong DMX addressing

Check unit addressing

Loose DMX cables

Check cable connections

Damaged DMX cables

Check DMX cables

Wrong polarity on the controller

Check polarity switch settings on the controller

Non DMX cables

Use only DMX compatible cables

Bouncing signals

Install terminator as suggested

Low level signal / long cable

Install an optically coupled DMX splitter right after the

fixture with the strong signal or before a long section

of cable

Too many fixtures

Install an optically coupled DMX splitter after unit #32

Interference from AC wires

Keep DMX cables separated from power cables or

fluorescent/black lights

Faulty DMX interface

Send unit for repair

Faulty main control board

Send unit for repair

Fixture does not respond

to wireless DMX

W-DMX deactivated

Activate W-DMX from the Control Panel

WELL antenna not deployed

Extend the W-DMX antenna

WDMX transmitter off

Turn WDMX transmitter on

WELL and transmitter not paired

Pair the WELL to the W-DMX transmitter

WELL beyond transmitter’s range

Move the W-DMX transmitter closer to the WELL

Interference from other equipment

Reposition the WELL for better reception

If you still experience technical problems after trying the above solutions, contact

CHAUVET® Technical Support.

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